Shipping Policy
Last Updated: 04/15/2024
Thank you for shopping with petroviahaven.com! We strive to provide you with an exceptional shopping experience, including reliable and efficient shipping services. Please review the following information regarding our shipping policy:
Shipping Methods:
We offer the following shipping methods for domestic and international orders: Standard Shipping: Orders shipped via standard shipping are typically delivered within 5 business days for domestic orders at standard rates.
Shipping Rates:
Shipping rates are calculated based on the destination, selected shipping method, and the weight/dimensions of the items in your order. You can view the shipping charges during the checkout process before completing your purchase.
Order Processing Time:
Orders are typically processed and dispatched within 2 business days of receiving payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day.
Order Tracking:
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can also track your order directly on our website by logging into your account and accessing the order details.
Shipping Restrictions:
Please be aware that certain items may be subject to shipping restrictions or regulations imposed by local authorities or carriers. We reserve the right to cancel orders containing restricted items or to request additional information/documentation to comply with shipping regulations.
International Shipping:
For international orders, please note that import duties, taxes, and customs clearance fees may be imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. We recommend contacting your local customs office for more information on potential fees and regulations.
Delivery Issues:
In the event of any delivery issues, such as delayed delivery, lost packages, or damaged items, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure that you receive your order in a timely manner.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at info@petroviahaven.com.
Policy Changes:
We reserve the right to update or modify our shipping policy at any time without prior notice. Please check this page periodically for any changes or updates.
By placing an order with petroviahaven.com, you agree to abide by the terms and conditions outlined in this shipping policy.
Thank you for choosing petroviahaven.com for your shopping needs! We appreciate your business and look forward to serving you again soon.
